The Cable Company? Naga, waga kariku? huh? You don’t??? Hmmmmm….Interesting. Did I say somebody “tagged” my door? As if I’m looking at their work order??? Smh Their job maybe??? Awkward moment of communication confusion!!! lol What kind of order is it??? Yes. I mean, No. I mean, I’m not sure. Not Actually SCHEDULED??? My appointment??? Friday, July 7th, 2017??? From 8-9??? ok. Scheduled, but NOT scheduled??? Cue Bullshit An appointment with no date? Or time? Wow! 999999999?????? Lmao! Am I seriously suppose to believe this load of crap???? Sometimes a “Supervisor Order Will Be Like This”??? Again…Confirms my appointment??? Same question. Because “I don’t know what’s going on sir”??? smh. Again Claims there is “no work order’ and nothing on that “work order”, that she doesn’t have Accountability? Claims she called ME to figure out HER work oder MY issue??? Confirmation on what order??? Maybe if they had showed up for the appointment, we wouldn’t be having this conversation??? I do NOT have the proper splitter in my house box outside. Yet, we have been paying a premium price for a service that should have been installed correctly back in December of 2016. It is a 3-way. The standard, is a 2-way. Maybe I am. Maybe I’m not. lol More like 2 hours. Is she really interrupting me? And trying to talk over me? Wow! Great listening skills!!! I wanted an “un-authorized disconnect’??? Sounds like work order notes to me. An order that does NOT look like an order? Ok. Now, I’m REALLY confused. Yes? Or No? That something was put into the computer? Hmmmm…I wonder what they put into the computer? Not REALLY an appointment??? No time frame or nothin? (Wednesday the 5th) apt made for Friday, July 7th, 2017. From 8-9am…lol One @ a time please! What order? He said, she said what? Supervisor? Technician? What? Huh??? Yes. I can ask for whatever I want. I dislike the word “NO”. Yeah, because I’m an idiot that doesn’t listen. Right? Same question. I guess I’m wrong and we’re arguing now??? I’m not sure though. Here she goes again with the “order is not an order” nonsense. An open invoice? But not an actual order? Wth does that even mean? Right. Because I’m stupid right? Or ignorant? You don’t have any trucks??? Don’t the supervisor’s drive trucks? Very funny conversation. I assume, since we are both laughing now, that I am no longer stupid and glad that we have settled our differences and stopped arguing. Why would you assume I am not following what you’re are saying? Please stop talking to me like I am a toddler! The technician? Or Supervisor? When you agree with everything they say, because they have a dizzying intellect. Say what? “Roll to your house”??? Huh??? Not a concern. A fact. Good customer service??? Yeah right! Did she just agree to my terms? For the love of god lady, STOP INTERRUPTING ME!!! How rude??? Smh Accountability question??? FAIL!!! No trucks? Automatically close??? Speak English lady! And how does any of this make any sense? Is it a good thing I called? Because I might have been ignored, AGAIN, had I not??? And you’re telling me, as the escalation rep, that you are lost and confused??? So, who f’d up? “Bye Bye. As a no truck”??? She loves to baby talk me. Apologizing for something someone else did. (TACKY) So, someone may or may not give a shit??? A problem with the service could be anything. Customer service. Or service not working properly. Could be a billing concern as well. Be sure they are PERMANENT LIES that you are claiming to be documenting against me!!! Communication professionals? SERIOUSLY??? WRONG. What a joke and waste of America’s time and $. Sorry to interrupt. Because I’m 3, and have no clue what that word means??? NO!!! Ummmm…what? What exactly did I tell you? Allow me to correct the communication specialist, who doesn’t know how to listen, or stop interrupting me! How would my account information or details show an improper install??? That’s interesting, because a technician was at our house 2 days prior, on July 5th, 2017. Which, for the record, was a trouble call!!! FACT. “Ohhhh.”..(moment of realization). It’s not a plot retard. It’s not wired correctly!!! If anyone is stealing, it’s YOU, the cable service provider!!! Totally un-ethical to claim our service is exclusive , if another customer has an additional modem off the same drop. Do you get it now? Yet her computer shows I requested an un-authorized disconnect??? She confirmed earlier in the conversation that “999999” meant, “supervisor invoice”. Probably??? haha! Definitely poor customer service for commuincation specialists!!! Thank you for interrupting me. AGAIN!!! It’s all about the he said she said bullshit! And what makes me believe that you are any more competent than any one else in your company??? That’s over 2 hours of wasted time and money of a customer and the company!!! Good job!!! So, I guess you have to schedule an appointment about your service with a technician’s supervisor? Not the Call Center. Interesting. YES!!!!!! So, you have to call the call center, to have a supervisor call you back to make an appointment for an issue with your service? And they may or may not reach out to you or even care? Again, interesting. Why not? Did you just raise your voice at me lady? Long pause….. Get it right. I called the call center!!! Same Question. So it’s an open work order? But nobody called or showed up for my appointment. Just not making sense. SO MUCH BULLSHIT!!! Because 1) somebody isn’t doing their job, and 2) they just don’t care! Like I said. DO NOT USE SPECTRUM!!!