Internet traffic caused SD Amber Alert site to crash Tuesday night

Cell phones blared across South Dakota on Tuesday night as an Amber Alert was issued for two Canadian children who were traveling with their non-custodial mother and her companion. But the text alert had little information. Issued at 11:05 p.m., the alert asked people to check the Amber Alert website and […]

A screenshot of a television Amber Alert broadcast on Tuesday Aug. 9, 2022.

Cell phones blared across South Dakota on Tuesday night as an Amber Alert was issued for two Canadian children who were traveling with their non-custodial mother and her companion.

But the text alert had little information. Issued at 11:05 p.m., the alert asked people to check the Amber Alert website and their local media. TV broadcast alerts also had little information. When trying to access the website for more information, the page crashed for some users for several minutes.

SD Alert emails weren’t received until nearly 40 minutes after the push alert went out, leaving media members refreshing to access the Amber Alert website for when it loaded. 

So what went wrong?

Too much traffic to the South Dakota Amber Alert website

In an emailed statement to the Argus Leader, Tony Mangan, a spokesperson for the State of South Dakota, said that the South Dakota Amber Alert website was slow because of the heavy flow of traffic.

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