After Secretary Buttigieg wrote letter to airline CEOs, airlines made significant improvements to customer service plans WASHINGTON – Throughout 2022, Americans have experienced an unacceptable level of flight delays and cancellations. When these disruptions occur, airlines are required to support passengers based on commitments made in their customer service plans, […]
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The evolution of scams: How to stay one step ahead of crafty fraudsters
“Technology’s made our life a lot easier. But it’s made it a lot more challenging,” she adds. Following a stint in the Australian Federal Police, Vale joined COBA – formerly Abacus – in 2003 and she remembers the very first phishing attacks that took place that year, and the problems […]