What Coronavirus Means For The Future Of Work From Home

New alarm bells ringing tonight on
the Corona virus outbreak in this country. Doctors say the virus is
spread through droplets when someone coughs or sneezes. And I think the business community,
it’s in their interest that people actually stay home and
stop the spread. For a business that can allow more
employees to telecommute, we want you to do that. Hey, my
name is Lindsay Jacobson. I’m a senior producer with CNBC. We’ve been working from home for about
a week now and it’s going OK. I’m very lucky in that I have
a separate space where I can work. My partner works at home full time. So I’ve been invading his space a
little bit, but so far so good. I did some research on how the U.S. economy can perform while we’re all
dealing with the coronavirus outbreak and how productive America the American
workforce can be while working remotely. 50 to 60 percent of the
workforce holds a job at least partially compatible with remote work. As of 2017, the U.S. Bureau of Labor Statistics estimated the
civilian labor workforce at about 160 million employees. If 56 percent of those people are
eligible for remote work, that means over eighty nine million people
could potentially work from home. Of course, that leaves out 44 percent
of the American workforce, but does provide alternative opportunities for
a lot of people. For us, the obvious choice was
to really strongly encourage our employees to work from home. And the technology
is here now that enables remote working to be really,
really effective and productive. While not all employees are eligible
for remote work, the emptying of offices and mass transit limits exposure for
those who still need to go to the office like doctors, cleaning
staff, police officers, firefighters, gig workers and other
service related professionals. With the vaccine for COVID-19 still
in the distant future, U.S. companies are individually taking steps
to enable their remote workforces. It’s been really interesting to see the
spike in usage that has actually followed, unfortunately followed the
spread of Coronavirus. With the Corona virus pandemic
shuttering offices nationwide, Can employers and employees adapt to a
culture of remote work? Can the U.S. work from home? With many states, including Washington, New
York and Florida and the federal government declaring states of
emergencies, many companies are attempting to follow the trend
of allowing remote work. However, telecommuting, remote work and working
from home, which all entail similar experiences, have been on
the rise for a while. There’s a lot of different things. It’s called telecommuting. Remote working. The future of work. It’s absolutely something that
is gaining in momentum. The the federal government has been required
to every employee to work at home to the maximum extent possible. Since the year 2001. Regular work at home has grown one
hundred and seventy three percent since 2005. The drivers tend to change with the
economy, with whatever is going on in the world. So during a recession,
it was about saving money. And that’s what’s wrong with
driving CEOs to it. They found that if people were not
in the building, they didn’t have to pay as much for real estate. Right now, it’s about attraction
and retention of talent. It’s a talent shortage and people want
flexibility in some cases more than salary. This past week, it has
been continuity of operations and the Coronavirus. Over the course of the last
really couple of years, we have been moving to a
more distributed workforce. Gallup State of the American Workplace
study found that 43 percent of employees work remotely
with some frequency. Global Workplace Analytics found that
five million employees or 3.6 percent of the workforce works at home
at least half of the time. Research indicates that during a five
day workweek, working remotely for two to three days
is the most productive. That gives employees two to three
days of meetings and interaction and collaboration with an opportunity to focus on
just the work for the other two to three days of the week. I think there’s really four
things that’s driving it. Number one is, frankly, an
increased focus on sustainability. People in the United States who wanted
to work from home and that’s about 80 percent of the population say they’d like
to do it at least some of the time. Did it at least two and a half
days, a week, half time, it would be the greenhouse gas equivalent of taking
the entire New York state workforce off the road permanently. The other thing that it does is obviously
on the cost side and there’s a lot of costs associated with business
travel and so it helps companies address the costs. But we calculated
that a typical company saves about eleven thousand dollars per half
time telecommuter, somebody that’s doing it two and a half
days, a week per year. However, not all companies agree
that working remotely cuts costs. Cost savings has never been a driver
for us to distribute our workforce. If you reduce food service, for example,
because not as many people are coming into the office, what I think that
will allow us to do is shift resources to allowing more and more
support for people in their home office setup where you might save
costs from an office perspective. I think if you’re going to do it
the right way, you’ve got to reinvest in other things. There’s another interesting
thing that the millennials are not the ones that are working at home,
but they’re the ones that asked for it. I would say the thing that we’ve seen
in the last two years would be a change in the workforce itself,
almost demanding workplace flexibility, the ability to work where they want
to work, when they want to work. That workplace flexibility has also allowed
for a more diversified talent pool. It’s been more about talent
and flexibility and being able to attract and retain the
right folks for us. So getting kind of spreading our our
teams out, not being as concentrated in San Francisco for a number of
reasons and part to tap into broader pools of talent across the globe and
not just have, you know, hire people who are only willing to
work in San Francisco. New England and mid-Atlantic region employers
are most likely to offer telecommuting options and full time employees
are four times more likely to have remote work options
than part time employees. A typical remote worker is college educated,
at least forty five years old and earns an annual salary of
fifty eight thousand dollars while working for a company with
over 100 employees. A lot of people
think it’s the millennials. A lot of people think it’s moms. Both of those are wrong. It’s about equal men and women. But it is skewed that the
older, more experienced, more tenured, higher salary end of the spectrum. Actually, it’s a little bit poller. There’s there’s there’s this area at the
very low end of the spectrum below income call center agents, that kind
of thing and then the sort of senior managers. There used to be a perception that
only particular jobs are able to work from home because everyone was
essentially coming back using applications that were sitting behind a firewall. Now, a lot of our applications
are available just through an Internet connection in the cloud. As businesses evaluate how to properly
protect their employees from the recent COVID-19 outbreak, many are basing
their decisions on guidance from the Centers for Disease Control
and Prevention, or CDC. The CDC recommends employees stay home
from work until the criteria to discontinue home isolation are met. Employers should also ensure that sick
leave policies are flexible and consistent with public
health guidance. The CDC recommends that employers not
require a doctor’s note for employees who are sick as health
care provider offices may be extremely busy. The CDC also recommends
employers maintain flexible policies to allow employees to care
for sick family members. Employees who come to work sick
should be separated from other employees and sent home immediately. The CDC is a premier public health
agency, and so it’s important that they’re able to to
spread their recommendations appropriately. We have to make it possible
for people to follow those recommendations. To help employees follow the
guidelines for social distancing, many companies are implementing their
business continuity plans, which incorporate a work from home policy. Companies like Twitter are requesting
all employees work from home. So people are just really thinking thoughtfully
about how to get the same the same work done
in a different way. Some companies are instilling a bi
weekly work from home policy. In that case, at least a portion
of the workforce has their exposure limited while work is
still able to continue. Depending on an employee’s role, companies
are allowing remote work and testing its feasibility. We’re actually doing a rolling shutdown
of offices around the world and testing stress testing, if you will, to
make sure we are we have business continuity in place that we don’t
have cause disruptions for our customers or our employees. Remote work seems
like a logical precaution for many companies that employ people
in the digital economy. However, not all Americans have access to
the Internet at home or work in industries that require
in-person work. According to the Pew Research Center,
roughly three quarters of American adults have broadband Internet
service at home. However, the study found that
racial minorities, older adults, rural residents and people with lower levels
of education and income are more likely to not have
broadband service at home. In addition, one in five American
adults only access the Internet through their smartphone and do not
have traditional broadband access. We did an analysis of several years
ago looking at the Bureau of Labor Statistics data in terms of what
industries have components of remote work now and it was virtually
every industry so construction, agriculture. Now there’s some component of many, if
not most jobs now that involve sitting in front of a computer or
talking on the phone or whatever. I mean, certainly there are some
industries that are leading the tech industry, of course, health care might
surprise you, banking and finance. However, there are many jobs that simply
cannot be performed outside of the office. So allowing employees who can
work remotely to do so protects those employees who need to
commute to the office. For health care providers,
for educational schools, hospitals, municipalities and non-profits
dealing with Coronavirus. We’re actually giving away what we
call emergency remote work kits, which enable those companies to stand
up workers really quickly. This means LogMeIn, like other
organizations, is offering its software services, including video
conferencing and I.T. support, free of charge to
eligible groups during the Coronavirus pandemic. Other digital connecting sites like
Slack and Skype have always had free versions available. This outbreak is testing the abilities
of both software and broadband companies. Many people also do not enjoy
working from their own home, from their own couch. They can find it
hard to concentrate, difficult to work in their home environment, be easily
distracted, and have members of their family or neighbors not
respect their time. Of course, all of these
are heightened by the outbreak. Children have been kept home from
schools and many employees agreed to work from home without much
notice or time to prepare. We wouldn’t have rolled it
out in this accelerated pace. We would have taken it in more
of a tiered approach and wouldn’t have rolled out for virtual on boarding, for
example, until we had it in a place where we thought it was
in great shape or better shape. That said, I do think this is
just accelerating what the direction we were going anyway. Coronavirus is going
to be a tipping point. We plodded along at about 10 percent growth
a year for the last 10 years. But I foresee that this is
going to really accelerate the trend. Adapting to working remotely or from home
can be an adjustment for both employees and managers. I think one of the most important things
is having a door, having a place in your home where you can close the
door, lock out the kids, lock out the dogs and just concentrate. You have to be
with comfortable technology. You know, knowing how to not just not
just use go to meetings or Skype, but, you know, all of the tools
because you’re gonna be talking to people that are using different platforms and
you can’t let that scare you. So there’s there always is
that fear, you know? Are you working or are you doing
what are you doing what you’re supposed to be doing? And so stay in touch
with your boss and your colleagues more. You need to replace those those
water cooler conversations with with greater rigor around
management and engagement. You have to force yourself to make
sure that you’re connecting with your team every day. There’s managers who are skeptical that
are now starting to believe. I think there there are employees that
weren’t sure that they could be productive or show up the right way
if they were they were remote that now. Like that flexibility would
want to continue it. When you have this kind of environment
where everybody is remote, you feel like you’re on this kind
of level playing field. We’ve actually seen companies have a
sight leader for remote workers. Someone who represents the needs and
expectations of remote workers to management. If they’re going to work
hard enough office, they’re going to work hard at home. If they’re going
to slack off in an office, they’re going to slack off at home. I
don’t think people fundamentally change who they are as a human just
because they’re working from home. Telecommuting all comes
down to trust. Study after study, academic or
practical, shows that they’re more productive. In fact, they give back about
60 percent of the time they would otherwise spent commuting
to working back. One of the biggest problems for people who
work at home is turning it off. At some point we will return to
normal and once the country wide stress test of remote work is over, some
company cultures may change to be more open to telework. I don’t think we’ll go back to
the same way we used to operate. I really don’t.

100 thoughts on “What Coronavirus Means For The Future Of Work From Home

  1. The pandemic is obviously a terrible thing, but its nice we can see the smaller, long term benefits. More people will be able to integrate working from home into their routines, saving time and resources. Hopefully we'll see a growth in online teaching, as students and teachers realise the benefits of it and use it more often. We've seen a temporary reduction in pollution, which is good for the planet, and it gives us a chance to continue that when we realise how great it is.

  2. Should I buy Bitcoin now during the Corona crisis?
    https://www.cryptofish.com/blog/should-i-buy-bitcoin-now/ So BTC crashed when the market crashed but is steadily climbing back. What is this groups thoughts? Please don't send me any mining scams or crypto investment schemes. Allot of Bitcoin traffic during this time of crisis.

  3. This will probably lead to a massive increase in offshoring as companies wonder why they’ve been paying Americans to work in their offices when they could have paid an Indian a quarter of their salary or less.

  4. I have to say that Corona might prove to be the biggest fu to bosses who are like paranoid parents that think the moment they are not watching you work you would do nothing at all. I hope at least some companies will notice that working from home comes with lots of positive effects.

  5. I wanted to land a remote gig as a software engineer, but now that i have to work from home, i feel so unproductive

  6. I know someone who predicted this before it happened.. Here's her latest video, with links to more info. https://www.youtube.com/watch?v=b2ipCrYt4Rg

  7. I'm very fortunate that my job has allowed me to work from home rather than get laid off or forced to use vacation time or go unpaid.

  8. Based on the thumbnail of this video, the next CNBC video will be titled “The Danger of Putting Your Laptop Directly on Your Body.” Stay tuned.

  9. I wanna work from home so bad…but oddly enough I lack the skills to do most if not all the entry level jobs. Yet I make 100k in manufacturing with only a HS diploma

  10. Does anybody know what percentage of workforce work 5 days a week at home?
    I work seven days a week, 80-100 hours a week at home so I was curious where I would fit into the workforce.
    Much appreciate the insight and metric.

  11. I work at a car factory in the US. We are forced to disregard the 6 feet rule and we don’t shut down for another week and a half. They can’t keep the bathrooms stocked with soap or towels and we cannot have bottles of hand sanitizer on us.

  12. This will definitely change future work from home conversations which I think will ultimately be a good thing

  13. Great, now employees pay for the companies' work real estate space, internet bills, energy etc. Are you sick? You can work from home. No excuse. "Finally minorities will be employed in a level playing field, they say" meaning the entire economy, debt and cost of taxes will "engage", for a lack of the better and correct word SHACKLE everyone in their own cell paid by their own salaries.
    Sounds good to me, said the millenial and the banker. Let's do it!

  14. America may not do good with public transportation
    But maybe working from can alleviate traffic

    Hope this teaches a lesson for us

  15. As a hair dresser I find it’s quite challenging to pay bills that haven’t been cut at all and work from home is not an option 🤷🏼‍♂️

  16. Will the money saved from not having to rent a physical location reflect as higher wages for employees?? 🥴

  17. Gonna lead to a lot more companies allowing employers to stay home. But there are many positions that just aren’t as feasible and need business to business contact.

    Many more business/finance and IT jobs will be allowed to stay home but you have retail, many doctors offices, banks, and regular services that aren’t there yet or would suffer/die if kept home too long.

    It’s a changing environment for some…but it cannot be done for everyone

  18. I noticed this video took forever to show the name and position of people being interviewed. These women are talking about their companies practices but I have no idea who they are or what they do until halfway through the video. Good video but a fail on that aspect.

  19. Be careful what you wish for. These companies will just outsource to other countries and drive wages down or eliminate jobs. Take that to the bank.

  20. One observation from my own experience. Working from home a person does a lot more work as he is kinda always available. While someone working from office is only available when inside office. This might differ from industry to industry, but a general overall observation from IT sector.

    Although the total amount of work increases the quality of work done purely depends on individuals.

  21. My mom works in a global market research firm that has almost seamlessly transitioned to having all employees work from home during the crisis but for some reason, before the crisis, they refused to guarantee any employee the ability to work from home. It’s company policy that no employees can having working remotely ever included in their contract (not even one or two days per week). The higher-ups seem to only want people to work from the office, which is all open spaces and, in my opinion, a terrible environment for productivity since it is too noisy and distracting. You need to get special permission from your supervisor EVERY SINGLE DAY you want to work from home. My mom works from home 2 to 3 days per week, and literally has to email her supervisor every single time to let them know and “ask them for permission” (of course, they never say no). She’s been doing this for years.

    This company employs thousands of employees all around the world, almost all of which could be working from home, but they still insist they come into offices to work. My mom’s office is in a premium location in Toronto, Canada, and they could be saving millions by downsizing the office and getting most of the employees to work remotely. Some people don’t like working from home, but when you consider the time saved from commuting (and the health benefits of not spending 2 and a half hours in traffic every single day driving to and from work, which is what my mom has to do when she goes into the office), having employees work remotely just seems to be the most sensible option. People should be given the option, at least, when their job can be done completely online. Why are so many multi-billion dollar corporations still operating like they were in the ‘60’s?

  22. Who’s gonna build and fix the infrastructure? And all the small businesses all of u r stupid if u think this will not be worse than the last recession

  23. If work from home is the future I wonder what office spaces would be re-purposed as. Also this might prove more environmentally friendly due to limiting commuters on the road and also no need to build massive offices and parking lots.

  24. Lets get real. 90% of jobs can't work from home. Service based businesses are absolutely gutted. There "statistics" are disgustingly inaccurate as always

  25. Why college educated, I'm self educated and can beat out 90% of college grades.

    Just cuz they partied and where able to past a test does not make u qualified



  27. This virus will change the perspective of older population who lead many companies, who think WFH is bad for the company. The amount they will save utilities alone will give them a different perspective

  28. how about construction workers ? And other type labor? They seem to be getting screwed over the most with this outbreak

  29. ⚠️ Its time to Get tough. Truth is necessary. Seek medical professional advise on Corona virus truths. Pay truthful attention to hygiene and it’s time to hunker down and not screw this up “don’t touch, social distancing” best practices. Political messages that focus people away from medical professionals truth should be ignored (shut off). Stop wasting your time. Here is what you do…

    Refocus on being organized and seriously maintain clean work areas. Focus on adapting best practices from work to the home. Get ear plugs or noise canceling headphones if it’s difficult to focus (even if it’s for a couple hours of solitude for sanity sake). Truthfully, Silence control is sanity control. Stay in touch and use video conferencing – including staying in touch with family every day. If something bad happens, you will be very glad you did. Focus on what matters most in balance. Worry is our most expensive emotion and it’s truthful to stop the madness. If you get Corona virus, it is what it will be. If you don’t, you don’t. Accept that fact and move on. Get enough quality sleep and eat nutritiously.

    Read a book on something you are passionate about or are working towards. Organize and get rid of clutter about and in closets as our minds feel better seeing positive results. Why is this so important…? Because, we feel ready to work far more when we are most efficient as we can be given the circumstances.

    Truth, toughness, courtesy and focus will get you through this. Overstimulation of the negatives is severely crippling – invest only a minute or so a day to know medically what’s going on in your city. Know where you will go for different illness. Know where to avoid. Know how to step outside your home in safety to yourself and family. Know how to accept a food delivery and bring home groceries without dumping the delivery bag or box on counters causing potential contamination. Know that every contact surface outside your home must be treated as contaminated including door handles, hand railings, credit card machines, ATM’s, gas station pumps, food store conveyor belts and elevator buttons. Even washable gloves are better than bare hands. No street shoes in the house – taken off at the door. As the day goes on, oils and contamination build up on your face and eye lids causing itching. Wash hands often and face several times a day to avoid subconscious triggers to itch.

    If you are focused, organized and truthful, you will look back and say it was worth it. Toughness is about just another word for being persistent.

  30. So I been trying to find a career or a job where I can work from. Tell me where are these jobs?I want explore and expand my knowledge.

  31. Working at home few problem they still data caps and speed limits in a lot places. It is the company being greedy and some parts of the US been lacking putting in lines for a mass upgrade. BUUUUUUUUUT good part you can work naked.

  32. Teleworking was something in which several members of several teams over twenty years ago were doing where I worked, myself included. My boss was even based in Munich whereas I was in Reading and my main customer was up near Cambridge. Way back then I could (and did) make mobile phone calls from the car via our internal network to ANYWHERE in the world for the price of the call to the Carrier's trunk network connection to our own global telephone network that spanned about 170 plus countries.

    Those people engaged in the specific flexible working practices had the ability to divert their office desk number to any phone they wished at any time they wanted. This included the ability of people wearing smart badges to have a "follow me" service around any of the offices in the local area that had a smart badge system set up. It was quite funny working with them when someone else's desk phone rang (typically with a different tone) and they said "oh that's for me!" even before the phone had been answered!

    It really makes me smile when suddenly, two decades later, people rediscover these capabilities as somehow "New".

  33. A key to healthy economics is to keep producing goods and services in which consumer's market needs. For obvious reasons, some businesses need to be running from the office or specialized commercial space, however many jobs may be remote and it will bring significant savings to business. A work talent can reside in an area where the cost of living is significantly cheaper than New York or California for example. In addition, many old school employer's forgetting that – Good employee is Happy Employee!

  34. The corona bio weapon has no future at all in America.

    America is not going to reshape its future and live locked down while the tv and drones bark orders at us under loss of freedom.
    Not going to happen. The globalist dictatorship fails.

  35. Work from home the huge advantage that no one will miss you when you're excessed & replaced by twelve year old who can run an algo.

  36. Come on Americans, you guys are surpassing Italy Covid-19 within 2 weeks for sure. Still dont want to implement movement control order?
    Malaysians here already start work from home for a week

  37. For me working from home means more disposable income. I don't have to rent an expensive flat close to my employer's office and I don't have to spend money on commuting. Although that may employer pays me average money, I end up having more disposable income than what I would have, had I been working with a better paying job that would expect me to commute to work.

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